Support
24/7 service desk support, incident response, and managed services support for law firms. Call us, chat with an engineer, or open a ticket — we'll respond in 35 minutes or less.
Open a ticket
Have an active issue or a question about your services? Share a few details and our support team will get back within one business hour.
SLA
35-minute response
Our 24/7 service desk support answers P1 incidents in under 35 minutes, backed by a written SLA.
Login to accountWarranty
Hardware & software coverage
Active warranty claims for firm-issued laptops, servers, firewalls, and voice endpoints.
Login to accountEscalation
Named engineer on call
Every Legal ProSupport client gets a named engineer and pod, not a rotating ticket queue.
Login to accountContact sales
Our sales team can help scope new services, quote hardware and licensing, and connect you with the right practice lead for AI, cloud, cybersecurity, or connectivity.
